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About Us

Over the years, we’ve learned that great service begins and ends with experienced and friendly professionals, which explains our rigorous hiring process. We believe that our team is the best in the business, and have complete and total confidence in every person providing our services. Precious Timecare finishes each project on schedule and with the highest level of quality. With a focus on personalized service, competitive rates and customer satisfaction, we’re always striving to meet and exceed expectations.

Shortfall of watchmakers

The shortage of watchmakers is becoming more serious as many of them approached to retirement and there are very few capable candidates enter watchmaking school each year resulting in an increased demand for watchmakers. As we see the new technologies and new watches constantly evolve, there is always a demand for new watchmakers to become expert in the field and enter the profession. Therefore, our founder, Kenneth decided to set up a watch service center to provide training and education to youngsters who are interested in horology. This could be a solution for the insufficient craftsmanship matter that is happening worldwide.


He is a WOSTEP (Watchmakers of Switzerland Training and Education Program) certified watchmaker that have years of experience in servicing more than tens of different Swiss watch brands like De Bethune, Rolex, Omega, Longines, Rado, Tag Heuer, Panerai, Tissot, etc. He is also a COSC (Contrôle Officiel Suisse des Chronomètres) certificate holder in Malaysia for the watch he had built. Besides, he is specialized in movement service, lathe work turning, watch polishing, toolmaking and movement finishing.

What we do?

The company is founded with aim to serve customers better, making sure each watch is serviced at Swiss standard at decent costs. We provide different type of services that could fulfill every customer’s needs, from battery replacement to watch complete overhaul. Customer experience is what we value. Therefore, we are committed to focus on delivering the highest possible level of service to our customers.